CARA

FAQ

General

What is CARA Tools and what services does it offer?

CARATOOLS facilitates the seamless conversion of Excel files into Tally-readable XML format, streamlining the import process into Tally software and significantly saving time. This versatile tool offers a range of advantages, including error validation, XML generation, and ODBC export capabilities, providing users with enhanced flexibility and efficiency.

Is there a step-by-step guide for setting up the software?

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Yes, you can find detailed installation guides and demonstration videos on our YouTube channel.

How do we contact you?

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You can contact us through our Telegram channel.
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Whatsapp to our number +91 9700776486
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write to us @ help@caratools.com

CARATOOLS software is flagged as a virus. What should I do?

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Occasionally, antivirus programs, including Windows Defender, may flag legitimate applications as potential threats due to various reasons such as unfamiliarity with the software or certain behaviors that might resemble malicious activity. Rest assured, CARATOOLS is safe to use. To resolve this issue, consider allowing or making an exemption for CARATOOLS in your antivirus settings to prevent any unnecessary interference.

Technical related

What are the system requirements for using CARA Tools?

1. Windows PC
2. .NET Framework: 4.6.1 or Later
3. Access Database Engine 32bit
4. WinRAR for Zip Extraction
5. Tally software (Minimum Version is ERP-9 V 1.1)

How can I subscribe to CARA Tools and what are the available payment options?

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You may subscribe to CARA by visiting www.caratools.com/subscribe.

Is there a free trial period for the software?

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The software offers a 10-day trial period with unlimited import options, allowing you to explore its features without any restrictions.

How can I resolve Tally ODBC-related problems?

Tally ODBC can be enabled in the Tally configuration menu. Set the values to 'Both', 'Yes', '9000' respectively.

Activation related

What is Hardware ID 'HDID / HWID'?

A Hardware ID (HDID or HWID) is a unique identifier assigned to a specific piece of computer hardware to distinguish it from other devices. This identifier is often used for licensing and authentication purposes in software applications. The Hardware ID is generated based on various components of the hardware

Where can I find my Hardware ID (HDID / HWID)?

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Your Hardware ID can be located on the home screen of the software. Additionally, you can find it in the "About" section of the software, providing a convenient reference for licensing and authentication purposes.

How long does activation take?

Activation is instant upon payment, assuming the correct Hardware ID (HDID) has been entered. If you encounter any issues due to an incorrect or missing HDID, feel free to contact us for assistance in updating the information.

My PC crashed or using the new system. Can I transfer my existing subscription?

Yes, absolutely. In the event of such unforeseen circumstances, you can contact us with your payment details and the new Hardware ID (HDID), and we will assist you in transferring the activation to ensure continuity of your subscription.

Contact US

help@caratools.com

+91 9700776486

Joing Our Telegram

Location

Visakhapatnam,Andhrapradesh
Pincode:530040

Hours

Mon - Fri : 10:00Am to 06:00 PM